FAQ about Minor Ailments

Will an assessment for a minor ailment always result in a prescription?

No. Your pharmacist will assess your condition to decide the appropriate treatment approach. They may recommend an over-the-counter or prescription medicine. If your pharmacist feels your condition needs follow-up or is severe, they will refer you to a doctor or nurse practitioner for further assessment.

What happens if I need a prescription medicine?

If your pharmacist prescribes a medicine, they can prepare and deliver your prescription. You also have the option to take the prescription to another pharmacy.

How will my general practitioner know about this prescription?

When a pharmacist prescribes a you medicine, they notify your general practitioner.

What if I don't have a general practitioner?

If you don’t have a general practitioner, the pharmacist will give you a copy of the doctor’s notice.

Can I follow up with a pharmacist for a particular minor ailment?

A pharmacist will always follow up with you to monitor and assess the next steps as appropriate. You can also revisit your pharmacist and explain your symptoms. Your pharmacist may advise continuing the treatment, make a different recommendation, or refer you to a doctor or nurse practitioner.

Is there a cost for a pharmacist to prescribe for a minor ailment?

No. There is no out-of-pocket cost for consulting with a pharmacist about a minor ailment, or the prescribing service. Medications prescribed or suggested by the pharmacist may have an associated cost, depending on available private or public coverage.