Telemedicine

Getting started with Telemedicine

• Navigating the Telemedicine dashboard
• What is Telemedicine?
• How will my care provider talk to me?
• Add a dependent
• Can I use Telemedicine if I am part of a family health network?

Booking and attending consultations

• Book an on-demand consultation
• Book and schedule a consultation with a specialist
• Join a consultation with your specialist
• Cancel a consultation
• Best practices for requesting a consultation
• Why is it taking so long for me to connect with a provider?

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Save and send your consultation information

• View your consultation summaries
• Fax your consultation notes to your family doctor
• Submit your prescription to be filled
• Download your consultation notes to a PDF
• View your care recommendations
• View and download your lab requisitions

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Billing and account information

• View the profiles associated with your account
• Edit your Telemedicine profile
• Check your Telemedicine coverage
• Update your notification preferences
• Add a payment method
• Deactivate your account